Reach for Your Star
100% Satisfaction Guarantee Return Policy
Inkjet Star, Inc. continues to strive for the highest
customer satisfaction. We take a lot of pride in the
quality and the performance of our ink and toner
cartridges. Should you want to return any inkjet or toner
cartridges, for whatever reasons*, within 90 days, we will
give you a full refund of the purchase price, less shipping
and handling**, or a prompt free exchange upon the
receipt of your returned cartridges. Furthermore, to be
eligible for refund or free exchange, the cartridge (s)
returned must be at least 70% filled with remaining ink or
toner.

All returns must have an approved RMA# from us to be
eligible for refund or free exchange.

To initiate a return, please follow this procedure:
•        Send us an email at
sales@inkjetstar.com to explain
to us the reasons for the return and to obtain a RMA
number.

•        Pack the returned item (s) with the packing slip
shipped with the order. Send the package to us at:

Returns Department
RMA #  
Inkjet Star, Inc.
9040 Telstar Ave, Suite 137
El Monte, CA 91731

•        For opened cartridges, please put them in re-
sealable bags to prevent ink leakage during shipping.

•        If you have further questions about your returns,
please contact us by email at
sales@inkjetstar.com,
by phone: 1-877-238-8188 (toll free), or by fax:
626-737-8811.



* We will not refund or provide a free replacement if the
returned product is not 70% ink or toner filled, even if it is
returned within 90 days after purchase.

** Shipping charges are not refundable, except when there
is a packing error in that we have shipped you the wrong
items.
For the refund of an entire order purchased with free
shipping, we will credit the full purchase price of the
returned items minus $4.99 for shipping and
handling charges.

The shipping cost to return the products, regardless of
the reasons of return, including defective cartridges, will
be paid by the customers and will not be refunded or
credited.

Re-stocking fee will be charged if the customers ordered
the
wrong items and wish to return for refund or exchange.
Copyright © 2004-2013, Inkjet Star, Inc. All rights reserved
Inkjetstar.com is proud to be your most trusted online source of compatible and remanufactured inkjet cartridges and
laser toner cartridges for
HP printer ink cartridges, Canon printer ink cartridges, Epson printer ink cartridges, Lexmark
printer ink cartridges, Brother printer ink cartridges, Samsung laser toner cartridges, Xerox laser toner cartridges, Kodak
printer ink cartridges, and Dell printer ink cartridges etc. Our Inkjet Star compatible and remanufactured printer
cartridges are guaranteed to meet or exceed the OEM specifications, and to be up to 70% lower in prices. Please feel
free to contact us at
sales@inkjetstar.com, if you have further questions regarding printer ink or laser toner cartridges.

Disclaimer: HP. Canon, Epson, Lexmark, Dell, Samsung, Xerox, Kodak and Brother printer manufacturers’ logos
and names are registered trademarks of their respective owners. While we make reference to brand name
merchandise we are in no way endorsed by or associated with these companies. Inkjetstar.com sells only
remanufactured and compatible ink and laser toner cartridges. Inkjetstar.com is your most trusted source for
quality inkjet and laser toner cartridges used in HP, Canon, Epson, Lexmark , Dell, Samsung, Xerox, Kodak, Brother
and many other leading printers. Our suppliers have the state of the art technology for manufacturing the best
quality ink cartridges and laser toner cartridges. We guarantee 100% satisfaction to our customers.
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