Reach for Your Star
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| 100% Satisfaction Guarantee Return Policy |
| Ink Cartridges |
Inkjet Star continues to strive for the highest customer
satisfactions. We take a lot of pride in the quality and the
performance of our Inkjetstar™ ink and toner cartridges.
Should you want to return any inkjet or toner cartridges,
for whatever reasons**, within 60 days, we will give you a
full refund of the purchase price ,less shipping and
handling; or if you prefer, a prompt exchange with no
shipping charges, upon the receipt of your returned
cartridges. Furthermore, to be eligible for refund or free
exchange, the cartridge (s) return must have at least 50%
ink or toner left.
To initiate a return, please follow this procedure:
** We will not refund or provide a free replacement if the
returned product has been used over 50%., even if it is
returned within 60 Days after purchase.
The shipping costs to return the products, regardless of
the reasons of return, including defective cartridges, will
be paid by the customers and will not be refunded or
credited.
All returns must have a approved RMA# from us to be
eligible for refund or free exchanges.
satisfactions. We take a lot of pride in the quality and the
performance of our Inkjetstar™ ink and toner cartridges.
Should you want to return any inkjet or toner cartridges,
for whatever reasons**, within 60 days, we will give you a
full refund of the purchase price ,less shipping and
handling; or if you prefer, a prompt exchange with no
shipping charges, upon the receipt of your returned
cartridges. Furthermore, to be eligible for refund or free
exchange, the cartridge (s) return must have at least 50%
ink or toner left.
To initiate a return, please follow this procedure:
- Send us an email, sales@inkjetstar.com , to explain
to us the reasons of return and to obtain a RMA
number.
- Pack the return item (s) with the packing slip
shipped with the order . Send the package to us at :
- Returns Department
RMA #
Inkjet Star, Inc.
9040 Telstar Ave. Suite 131
El Monte, CA 91731
- For open cartridges, please put them in resealable
bags to prevent ink leakage during shipping
- It you have further questions about your returns,
please contact us by email at sales@inkjetstar.com
or by phone : 626-307-8633, by fax : 626-571-6086
** We will not refund or provide a free replacement if the
returned product has been used over 50%., even if it is
returned within 60 Days after purchase.
The shipping costs to return the products, regardless of
the reasons of return, including defective cartridges, will
be paid by the customers and will not be refunded or
credited.
All returns must have a approved RMA# from us to be
eligible for refund or free exchanges.
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| Copyright © 2004, Inkjet Star, Inc. All rights reserved |