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| Ink Cartridges |
| Frequently Asked Questions: |
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Product Questions
What are compatible and remanufactured ink or
toner cartridges?
Compatible ink or toner cartridges are relatively loosely
defined as products manufactured by third party
companies other than the OEM (Original Equipment
Manufacturer) such as Epson, HP, Canon, Samsung,
Brother and Dell. These compatible product
manufacturers specialize in aftermarket products which
use brand new or mostly new parts.
Remanufactured ink or toner cartridges involve the
recycling of parts and refilling the ink or toner through a
standardized process of parts dismantling and
inspection, cleaning and refilling. Many consumer
reports found little difference between the quality of
compatible and remanufactured ink and toner cartridges
which adhere to stringent manufacturing standard and
the quality of OEM products. Taking remanufactured
printer ink and laser toner cartridges as an example, the
proper manufacturing process should include meticulous
dismantling and inspection of the recycled parts,
cleaning, refilling and reassembling. The mom and pop
method of just ‘drilling and refilling’ would result in poor
quality or even defective products.
How much do I save by using compatible or
remanufactured printer cartridge instead of O.E.M.
cartridge?
Follow the example given to calculate the cost savings
on ink or toner replacement cost. Take the latest
popular model of laser toner cartridge HP-CE505A and
inkjet cartridge Epson T069120. (Price info as of
February 26, 2013).
*Page yield is the most widely used description of cartridge capacity and it
means the "number of printed pages at 5% coverage", with final results
depending on a number of factors including paper quality, and print mode
etc.
Purchasing Questions
Is it safe to use credit cards to place orders
online?
Absolutely yes. This website is a Yahoo! Store website,
employing the state of the art SSL encryption
technology to ensure credit card security.
We also accept PayPal as an option to credit card
purchase.
What is my guarantee if I am unhappy with the
received inkjet or laser toner cartridges?
Inkjet Star, Inc. has a 100% satisfaction guarantee policy.
Just return the ink or toner cartridges when they are at
least 70% filled within 90 days of purchase and we will
exchange or fully refund the cost of the returned items.
What is your Privacy Policy?
Please see our Privacy Policy. In brief, your privacy is
important to us. Your personal information is kept
confidential and is used only for completion of the order.
We will not share your information to outside parties.
How soon will I receive my order?
All orders, except out of stock items, will be shipped
within 24 business hours except holidays, weekends and
unusual circumstances.
How do I track my order?
Once you have placed the order, you will receive an
order confirmation email with the link to track your real
time order shipping status. Once your order is shipped,
we will update you by email providing you with either the
shipping confirmation number or tracking number,
depending on the selected shipping methods.
Will the warranty on my printer be voided if I buy a
third-party manufactured cartridge from you?
No, based on the Magnuson–Moss Warranty Act, the
manufacturer's warranty of your printer stays intact even
when you use third-party compatible and
remanufactured ink or toner cartridges.
Do you accept orders from countries outside of
the United States?
We ship to the United States and Canada only. For the
shipping charges, please go to http://inkjetstar.
com/Shipping.html.
I can’t find the listing of my printer’s model
number.
We can help you with this. Email us your printer’s model
number and we will help you find the respective ink or
toner cartridge. We can be reached at http://inkjetstar.
com/support.html and we will respond within 24 hours.
I accidentally ordered the incorrect cartridge, what
should I do now?
Please contact us at http://inkjetstar.com/support.html as
soon as possible. We will assist you with product
exchange as best we can.
What are compatible and remanufactured ink or
toner cartridges?
Compatible ink or toner cartridges are relatively loosely
defined as products manufactured by third party
companies other than the OEM (Original Equipment
Manufacturer) such as Epson, HP, Canon, Samsung,
Brother and Dell. These compatible product
manufacturers specialize in aftermarket products which
use brand new or mostly new parts.
Remanufactured ink or toner cartridges involve the
recycling of parts and refilling the ink or toner through a
standardized process of parts dismantling and
inspection, cleaning and refilling. Many consumer
reports found little difference between the quality of
compatible and remanufactured ink and toner cartridges
which adhere to stringent manufacturing standard and
the quality of OEM products. Taking remanufactured
printer ink and laser toner cartridges as an example, the
proper manufacturing process should include meticulous
dismantling and inspection of the recycled parts,
cleaning, refilling and reassembling. The mom and pop
method of just ‘drilling and refilling’ would result in poor
quality or even defective products.
How much do I save by using compatible or
remanufactured printer cartridge instead of O.E.M.
cartridge?
Follow the example given to calculate the cost savings
on ink or toner replacement cost. Take the latest
popular model of laser toner cartridge HP-CE505A and
inkjet cartridge Epson T069120. (Price info as of
February 26, 2013).
*Page yield is the most widely used description of cartridge capacity and it
means the "number of printed pages at 5% coverage", with final results
depending on a number of factors including paper quality, and print mode
etc.
Purchasing Questions
Is it safe to use credit cards to place orders
online?
Absolutely yes. This website is a Yahoo! Store website,
employing the state of the art SSL encryption
technology to ensure credit card security.
We also accept PayPal as an option to credit card
purchase.
What is my guarantee if I am unhappy with the
received inkjet or laser toner cartridges?
Inkjet Star, Inc. has a 100% satisfaction guarantee policy.
Just return the ink or toner cartridges when they are at
least 70% filled within 90 days of purchase and we will
exchange or fully refund the cost of the returned items.
What is your Privacy Policy?
Please see our Privacy Policy. In brief, your privacy is
important to us. Your personal information is kept
confidential and is used only for completion of the order.
We will not share your information to outside parties.
How soon will I receive my order?
All orders, except out of stock items, will be shipped
within 24 business hours except holidays, weekends and
unusual circumstances.
How do I track my order?
Once you have placed the order, you will receive an
order confirmation email with the link to track your real
time order shipping status. Once your order is shipped,
we will update you by email providing you with either the
shipping confirmation number or tracking number,
depending on the selected shipping methods.
Will the warranty on my printer be voided if I buy a
third-party manufactured cartridge from you?
No, based on the Magnuson–Moss Warranty Act, the
manufacturer's warranty of your printer stays intact even
when you use third-party compatible and
remanufactured ink or toner cartridges.
Do you accept orders from countries outside of
the United States?
We ship to the United States and Canada only. For the
shipping charges, please go to http://inkjetstar.
com/Shipping.html.
I can’t find the listing of my printer’s model
number.
We can help you with this. Email us your printer’s model
number and we will help you find the respective ink or
toner cartridge. We can be reached at http://inkjetstar.
com/support.html and we will respond within 24 hours.
I accidentally ordered the incorrect cartridge, what
should I do now?
Please contact us at http://inkjetstar.com/support.html as
soon as possible. We will assist you with product
exchange as best we can.
| Copyright © 2004-2013, Inkjet Star, Inc. All rights reserved |
Inkjetstar.com is proud to be your most trusted online source of compatible and remanufactured inkjet cartridges and
laser toner cartridges for HP printer ink cartridges, Canon printer ink cartridges, Epson printer ink cartridges, Lexmark
printer ink cartridges, Brother printer ink cartridges, Samsung laser toner cartridges, Xerox laser toner cartridges, Kodak
printer ink cartridges, and Dell printer ink cartridges etc. Our Inkjet Star compatible and remanufactured printer
cartridges are guaranteed to meet or exceed the OEM specifications, and to be up to 70% lower in prices. Please feel
free to contact us at sales@inkjetstar.com, if you have further questions regarding printer ink or laser toner cartridges.
Disclaimer: HP. Canon, Epson, Lexmark, Dell, Samsung, Xerox, Kodak and Brother printer manufacturers’ logos
and names are registered trademarks of their respective owners. While we make reference to brand name
merchandise we are in no way endorsed by or associated with these companies. Inkjetstar.com sells only
remanufactured and compatible ink and laser toner cartridges. Inkjetstar.com is your most trusted source for
quality inkjet and laser toner cartridges used in HP, Canon, Epson, Lexmark , Dell, Samsung, Xerox, Kodak, Brother
and many other leading printers. Our suppliers have the state of the art technology for manufacturing the best
quality ink cartridges and laser toner cartridges. We guarantee 100% satisfaction to our customers.
laser toner cartridges for HP printer ink cartridges, Canon printer ink cartridges, Epson printer ink cartridges, Lexmark
printer ink cartridges, Brother printer ink cartridges, Samsung laser toner cartridges, Xerox laser toner cartridges, Kodak
printer ink cartridges, and Dell printer ink cartridges etc. Our Inkjet Star compatible and remanufactured printer
cartridges are guaranteed to meet or exceed the OEM specifications, and to be up to 70% lower in prices. Please feel
free to contact us at sales@inkjetstar.com, if you have further questions regarding printer ink or laser toner cartridges.
Disclaimer: HP. Canon, Epson, Lexmark, Dell, Samsung, Xerox, Kodak and Brother printer manufacturers’ logos
and names are registered trademarks of their respective owners. While we make reference to brand name
merchandise we are in no way endorsed by or associated with these companies. Inkjetstar.com sells only
remanufactured and compatible ink and laser toner cartridges. Inkjetstar.com is your most trusted source for
quality inkjet and laser toner cartridges used in HP, Canon, Epson, Lexmark , Dell, Samsung, Xerox, Kodak, Brother
and many other leading printers. Our suppliers have the state of the art technology for manufacturing the best
quality ink cartridges and laser toner cartridges. We guarantee 100% satisfaction to our customers.
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